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Send and Receive button

New Member
Posts: 3
Country: New Zealand

Send and Receive button

I folks, new to this forum. I have having an issue with Act 2009 and Outlook 2003. The send and receive button in ACT does not appear to work. If I send and receive in Outlook the emails are populated immediately to ACT however I have to process the send and receive in Outlook for the process to work. I click on the send and receive button in ACT over and over but nothing appears to happen. Any suggestions please?
Moderator
Posts: 4,395
Country: USA

Re: Send and Receive button

 Try setting Outlook to automatically send/receive.

 

Outlook Automatic Send Receive
In Microsoft Outlook 2002(XP) or 2003, follow these steps to enable automatic send/receive:

  1. Click the Tools menu, then click Options. The Options dialog box appears.
  2. Under the Mail Setup tab, click Send/Receive. The Send/Receive Groups dialog appears:


  3. In the When Outlook is Online section, enable the Schedule an automatic send/receive every n minutes check box.
  4. Specify the time interval as you require.
  5. Click Close when finished.
  6. Click OK to close the Options dialog.