05-03-2012 01:31 PM
There are different areas of the program which will reset to a default setting, can you provide more details about what is having to be rearranged?
- What operating system is your computer running?
05-04-2012 08:45 AM
Operating sys: Windows 7
I home on the layout with: Contacts/ groups/ calendar/etc tab/buttons on left; the scrollable column of companies; then the basic company layout of company I've highlighted.
The company column width has to be narrowed so I can see more of the "Basic Co Layout" detail.
In the highlighted co layout I have to continually lift the bottom bar so more contacts of opportunity (or tab chosen) shows instead of blue blank space.
When I go to the contact that bar is totally at the bottom so no info is showing till I re size the view
Hope that this answers your question
05-07-2012 11:04 AM
This worked the first tome I tried it, now to see if it lasts all week.
Will this also adderss a problem in the "Custom Columns" in the detail view. It changes every time I sync with my office computer.
05-14-2012 10:17 AM
When screens are not 'sticking', it is due to something blocking access or corrupting the Sage ACT! Preferenc files. The DPI setting is the most common culprit.
Try running Sage ACT! 'as administrator' to give additional access to update the Preference files. To do this: Close Sage ACT! > right click on Sage ACT! icon > select Properties > select Compatibility tab > enable 'Run as administrator' option (bottom of tab) > click OK. Click on Sage ACT! icon as usual to open and test.
If that does not resolve the issue, you can rebuild the preference files using the 'Alternate Method: Manually Rebuild Preference Files' in this article: KB Article 14770