02-05-2011 10:13 AM
I have found that for the Act Scheduler to function on my system I must run it as administrator. Otherwise the scheduler will not run the activities, cannot truncate its log file (cannot write to the log file, etc). I have tried removing the various XML file (schedule, log ) and letting it recreate them (which it does), but it still cannot then run the scheduled activities.
As the scheduler is auto started (i.e. not from the startup folder), I'm not sure where I would set it to always start as administrator. I never had to do this under Act 2010. Right now, after every reboot, I need to exit the scheduler and manually restart it (with "run as administrator"). If I forget to do this, I (of course) stop getting backup files.
Any idea why this is happening?
02-07-2011 04:18 PM
02-05-2011 10:53 AM
02-05-2011 11:32 AM
If I did this, it would then run under the "administrator" account as opposed to my personal / local account (which is also an administrator). When you run a service under a different account, I believe you lose the ability for that service to interact with the desktop. Wouldn't that mean that I could no longer add and remove tasks, view the log etc?
I was hoping that I didn't need to run the scheduler as a service. Does everyone need to set this service to run under the windows "administator" account or am I missing something here?
02-05-2011 11:45 AM
02-05-2011 12:25 PM
The database in on the same machine as Act client (my desktop)
I don't get any errors in the logs because the scheduler can't open the log file (just create it - isn't that a bit odd!)
I have no trouble opening and editing the log file directly though (using the same account as the scheduler is using)
A typical error if I ask the scheduler to purge the log is:
Failed to purge scheduler log. Error occurred while saving scheduler log file. Access to the path 'C:\programData\ACT\ACT Data\SCHEDULER_LOG.xml' is denied.
I can delete the log file and let the scheduler re-create it - but I still get the same errors.
I am scheduling both maintenance and backups.
02-07-2011 04:18 PM