Community
Showing results for 
Search instead for 
Do you mean 
Reply

Scheduler Error, Registry & Rollover Failure

Bronze Contributor
Posts: 1,404
Country: USA

Scheduler Error, Registry & Rollover Failure

[ Edited ]

In trying to resolve my synchronizaton issue, which is done, I received this error message this morning.

 

Capture.JPG

 

I tried to log in ad administrator, but the message continues when I click on the scheduleler under tools.  Reinstall ACT?

 

I also noticed that the calls are not rolling over.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Bronze Contributor
Posts: 1,404
Country: USA

Re: Scheduler Error, Registry & Rollover Failure

Updated with information about rollover erro too.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Scheduler Error, Registry & Rollover Failure

This can be caused by an unregistered DLL.  Here is an article with steps to resolve: KB Article 21994

Greg Martin
Sage
Bronze Contributor
Posts: 1,404
Country: USA

Re: Scheduler Error, Registry & Rollover Failure

[ Edited ]

Thank you about the scheduler error, but calls that should rollover do not rollover.  Are the two related?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Scheduler Error, Registry & Rollover Failure

2 different issues. Do some activity types roll-over?

Check preference for 'Automatically roll over to today', is it enabled. Tools > Preferences... > Calendar & Scheduling > Scheduling Preferences...
Greg Martin
Sage