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Scan for Duplicates is not returning any results.

Copper Contributor
Posts: 81
Country: USA

Scan for Duplicates is not returning any results.

Sage ACT Pro 2012

 

Scan for duplicates says that it completes with no duplicates found, no matter what the criteria.  Even trying a scan for duplicates with the criteria of matching on STATE field and <none> others is returning any results. 

 

I performed a check and repair, integrity and re-index check.  The problem persists.  Any ideas?

 

We will be upgrading them to v17 later this month anyway, but they want a fix to this earlier.

 

Thank you

Twelve/Three Marketing, Inc.
Act! Certified Consultants
......Stephen Boulden
Twelve/Three Marketing, Inc.
P: 716.837.5727 x104
E: stephen@twelvethree.com