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Saving Shortcuts in ACT 11, Version 11.1.183.0

New Member
Posts: 16
Country: United States

Saving Shortcuts in ACT 11, Version 11.1.183.0

Does anyone know how to save the shortcuts in ACT?  Every morning I open ACT and enter my shortcuts under Tools-Customize-Menus-Keyboard.  Every night when I shut down, the shortcuts go away.  But, I keep doing it because the shortcuts are useful.  They would be a whole lot more useful if I didn't have to enter them every morning.
Moderator
Posts: 4,395
Country: USA

Re: Saving Shortcuts in ACT 11, Version 11.1.183.0

What menu item are you assigning the shortcuts to?
New Member
Posts: 16
Country: United States

Re: Saving Shortcuts in ACT 11, Version 11.1.183.0

I created a new menu item called Call Outbound, (so I could customize the responses), and a new menu item called Call Inbound.  I use CTRL+B as the shortcut for Call Outbound and CTRL+U for Call Inbound.
New Member
Posts: 16
Country: United States

Re: Saving Shortcuts in ACT 11, Version 11.1.183.0

I should have added that both those menu items are under the &Schedule menu.