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Same users on multiple databases

New Member
Posts: 16
Country: USA

Same users on multiple databases

We have been using one database for quite a while, and now we want to start a second database for different type of contacts. I want them to be completely separate, due to all the fields being completely different.

 

I need to know how to let the same users that access our first database, access our second database.

 

Thanks for any help. 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Same users on multiple databases

Create the new database, export the User record from the first database to the 2nd database, then define them as users and attach them to their user records
New Member
Posts: 16
Country: USA

Re: Same users on multiple databases

How exactly do I export the users?

 

Thanks for the quick help. 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Same users on multiple databases

New Member
Posts: 16
Country: USA

Re: Same users on multiple databases

Can I not use the same licenses used for my other database? It's asking for new licenses.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Same users on multiple databases

As the users log in, their licences will be applied to the database.

 

For an understanding of ACT! licenses, have a look at this ACT! Knowledge Base article - http://tinyurl.com/53hjgo

New Member
Posts: 16
Country: USA

Re: Same users on multiple databases

I followed all steps, and it says there is not enough licenses.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Same users on multiple databases

New Member
Posts: 16
Country: USA

Re: Same users on multiple databases

I created all the new users from contacts. When I try to log on with one of the new users, it just says not enough licenses. Even though on our original database, everyone has their own license.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Same users on multiple databases

Try having the user log in from their machine... this will add the user access license to the database