01-26-2011 01:00 PM - edited 01-26-2011 01:01 PM
I am able to duplicate this issue in that version of ACT. If you hit the save tool or leave the record, the salutation field populates.
01-26-2011 01:15 PM
It must not have worked for me because I had manually fille dit in, then deleted the salutation and saved the file to see if it would fill. I entered another contact and it did.