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Salutation missing in Mail Merge fields

New Member
Posts: 1
Country: United States

Salutation missing in Mail Merge fields

ACT 2009

 

Can someone tell me how to place the Salutation in a letter template?  I have tried adding <Salutation> in manually but it does not work.  There is no Salutation in the list of Mail Merge fields.

 

Add while I'm at it,  Why isn't there a fax field in the Contact Field (there is only the entry in the Personal Info tab.

 

Dave

Moderator
Posts: 4,395
Country: USA

Re: Salutation missing in Mail Merge fields

When editing the template, you do not see Salutation in the field list?  Which word process are you using?

 

You can customize the layout and move the fax field to a different area or create additional fax fields.

 

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