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Sage Services Account - During Boot

Bronze Super Contributor
Posts: 1,662
Country: USA

Sage Services Account - During Boot

I keep getting a message that ACT can't access my Sage Connected Services account.  Where is the information kept.  I thought I only tried it, but now I can't figure out how to turn off that boot error message.  Or does it have something to do with Wiftpage's ownership of ACT?

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Sage Services Account - During Boot

[ Edited ]

John,
See if the options in this KB article help resolve the issue:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2845...

If they do not, and you do not intend to use connected services, you can deleting the CS plugins:
- Close ACT!
- In Windows Explorer browse to C:\Program Files\ACT\Act for Windows\Plugins (if you have a 64-bit O/S, then program files would be 'Program Files (x86)')
- Locate and delete the following files:
ACTSPE2005.dll
Keyoti.RapidSpell.NET2.TXSupportv14.dll
Keyoti.RapidSpellMDict.dll
- Open ACT! to test

 

And, no it has nothing to do with Swiftpage owning ACT!

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.