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Sage Services Account - During Boot

Bronze Contributor
Posts: 1,394
Country: USA

Sage Services Account - During Boot

I keep getting a message that ACT can't access my Sage Connected Services account.  Where is the information kept.  I thought I only tried it, but now I can't figure out how to turn off that boot error message.  Or does it have something to do with Wiftpage's ownership of ACT?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Sage Services Account - During Boot

[ Edited ]

John,
See if the options in this KB article help resolve the issue:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2845...

If they do not, and you do not intend to use connected services, you can deleting the CS plugins:
- Close ACT!
- In Windows Explorer browse to C:\Program Files\ACT\Act for Windows\Plugins (if you have a 64-bit O/S, then program files would be 'Program Files (x86)')
- Locate and delete the following files:
ACTSPE2005.dll
Keyoti.RapidSpell.NET2.TXSupportv14.dll
Keyoti.RapidSpellMDict.dll
- Open ACT! to test

 

And, no it has nothing to do with Swiftpage owning ACT!

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.