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Sage_SageSDataService interfering with Instant Accounts

New Member
Posts: 1
Country: United_Kingdom

Sage_SageSDataService interfering with Instant Accounts

So I'm trying to use the maintenance function in Instant accounts and am getting the following error message, which I've never seen before. 

 

You cannot access file maintenance because act is logged in on machine Sage_SageSdataservice. 

 

Any ideas? I've tried closing both programmes down and restarting with no joy. 

Moderator
Posts: 719
Country: USA

Re: Sage_SageSDataService interfering with Instant Accounts

The error you're referring to is for a Sage product, not Act!. You will need to refer to Sage for assistance. Swiftpage does not provide support for Sage products. As a convenience, below is the website for Sage Instant Accounts:

 

http://www.sage.co.uk/sage-instant-accounts

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com