Community
Showing results for 
Search instead for 
Do you mean 
Reply

Sage Act Pro 2013 crashed Outlook every time I accept an invitation

New Member
Posts: 1
Country: USA

Sage Act Pro 2013 crashed Outlook every time I accept an invitation

Hello:

 

I am running Outlook 2007 and Act Pro 2013. Every time I receive an email invitation in Outlook and accept the invitation it begins to open the ACT activity window and then crashes Outlook.

 

Any help would be appreciated.

 

Thanks,

 

Jeff

 

Astute Commentator
Posts: 16
Country: USA

Re: Sage Act Pro 2013 crashed Outlook every time I accept an invitation

Hope someone responds to you soon, since I am contemplating ACT 2013 but also have Outlook 2007!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sage Act Pro 2013 crashed Outlook every time I accept an invitation

I'm not aware of this as a known issue, but it may be caused by your anti-virus/firewall software blocking communication.  Here is an article with exceptions to add to your anti-virus/firewall software: KB Article 25125

 

If you are using Windows Vista or Windows 7, the Windows UAC function may be interfering with the process.  Here are articles with instructions for disabling UAC:

Windows 7: KB Article 25665

Windows Vista: KB Article 20220

Greg Martin
Sage