10-24-2012 04:30 PM
I am running Outlook 2007 and Act Pro 2013. Every time I receive an email invitation in Outlook and accept the invitation it begins to open the ACT activity window and then crashes Outlook.
Any help would be appreciated.
10-31-2012 08:59 AM
I'm not aware of this as a known issue, but it may be caused by your anti-virus/firewall software blocking communication. Here is an article with exceptions to add to your anti-virus/firewall software: KB Article 25125
If you are using Windows Vista or Windows 7, the Windows UAC function may be interfering with the process. Here are articles with instructions for disabling UAC:
Windows 7: KB Article 25665
Windows Vista: KB Article 20220