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Sage Act Pro 2013 Email Does Not Work With Outlook 2013

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New Member
Posts: 4
Country: USA
Accepted Solution

Sage Act Pro 2013 Email Does Not Work With Outlook 2013

I just got a new computer that has Office 2013 and Sage Act Pro 2013.  Prior to this, I was using Office 7.  I can no longer set up email service in Act and I cannot sync Act with Outlook 2013.  I already reviewed some discussions about this issue, but did not see a reolution to the problem.  Can anyone help with this issue?  Thank you.

 

Anneautomates


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Solution
Accepted by topic author Anneautomates
‎09-25-2015 03:20 AM
New Member
Posts: 4
Country: USA

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Hello Mike,

 

You are a genius and helped me a lot.  I went to the video link and discovered I needed to download and install the SP1 service pack.  That did the trick.  Now ACT let me add OUtlook email sync.  Thanks again for your help.

 

Anneautomates

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Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Solution
Accepted by topic author Anneautomates
‎09-25-2015 03:20 AM
New Member
Posts: 4
Country: USA

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Hello Mike,

 

You are a genius and helped me a lot.  I went to the video link and discovered I needed to download and install the SP1 service pack.  That did the trick.  Now ACT let me add OUtlook email sync.  Thanks again for your help.

 

Anneautomates

Copper Super Contributor
Posts: 89
Country: USA

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

where would I download the required version?

Thanks

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Of Act!?

Depends ... did you purchase a download? Recently?
If so, it should be 15.1

Make sure you see the article I posted above
Copper Super Contributor
Posts: 89
Country: USA

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Very ealy on, i downloaded version 15.0.30 something and applied fix pack1 so now it is 15.1.108

thanks

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Try calling customer service for a new download ... if you can't, send me a private message and include if it's Pro or Premium
Copper Super Contributor
Posts: 89
Country: USA

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

Thanks. Its pro
Copper Super Contributor
Posts: 89
Country: USA

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013

downloaded this:
ACTPro2013SP1_US_Update.exe
Is that correct? its dated jan 8, 2013
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sage Act Pro 2013 Email Does Not Work With Outlook 2013