09-04-2012 02:30 AM
09-04-2012 04:44 AM
First, I'd make sure you have the latest build ... depending on what build you have, this could be one or two downloads. If you already have SP1, might just need Hotfix 4 as per this ACT! Knowledge Base article -
If you don't have SP1, then you'll need that first... the link to it is the top of that artice.
If that din't fix it, try this ACT! Knowledge Base article -
If still a problem:
Which of the two errors comes up first?
At what point do you get the error?