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Sage Act Pro 2011 Database Issue

New Member
Posts: 1
Country: USA

Sage Act Pro 2011 Database Issue

I intalled act into a new laptop and registered over the phone.  I was given a new customer ID.  I went back to my old laptop and moved the database to my new one.  It doesn't open.  I tried opening it in my old laptop and it doesnt open as well.  Was i locked out some way.  Help?

Bronze Contributor
Posts: 1,404
Country: USA

Re: Sage Act Pro 2011 Database Issue

If you can get the old db opened, create a backup to include attachments.

 

Then use that Zip file to load into the new computer.  You will use | File | Restore | Restore As ....

 

If nothing changed on the old system, then it should continue.  Did you remove any files?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit