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Sage Act Pro 2011 Database Issue

New Member
Posts: 1
Country: USA

Sage Act Pro 2011 Database Issue

I intalled act into a new laptop and registered over the phone.  I was given a new customer ID.  I went back to my old laptop and moved the database to my new one.  It doesn't open.  I tried opening it in my old laptop and it doesnt open as well.  Was i locked out some way.  Help?

Bronze Contributor
Posts: 1,393
Country: USA

Re: Sage Act Pro 2011 Database Issue

If you can get the old db opened, create a backup to include attachments.

 

Then use that Zip file to load into the new computer.  You will use | File | Restore | Restore As ....

 

If nothing changed on the old system, then it should continue.  Did you remove any files?

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013