06-27-2012 10:14 AM
My laptop was recently attacked by a virus. I had to wipe and reload everything on my computer. I cannot get my database to open. The error message says I need to make sure no firewalls are up and make sure I have a good network connection. This doesn't make any sense because the dbase is not on a network, it is on the hardrive of the laptop. Very confusing.
The Actdemo opens up fine. Not sure why I can't get my main dbase to open. Please help!
06-27-2012 03:12 PM
The firewall CAN still cause trouble when your database is local. However, the fact that the demo opens without a problem would fly in the face of this being the issue...
How exactly did you "re-install" the database after the virus wipage?
Which version of ACT!?
06-28-2012 11:50 AM
Knowing that the computer was 'wiped', the computer name and or file path for the database most likely have changed. If the database was copied (not restored from a backup), the PAD file may have the incorrect information.
- Rename the PAD file associated with your database (add '.old' to the end)
- Launch Sage ACT!
- Go to File > Open Database
- Change File Type to ADF
- Browse to your database ADF file and select it
- Press Enter to attempt to open (it will recreate the PAD file)