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Sage Act 2011 Pro Problem with Admin change

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Michelle. Andersen
New Member
Michelle. Andersen
Posts: 1
Country: USA

Sage Act 2011 Pro Problem with Admin change

‎02-25-2011 08:39 AM

My assitant set up our Act database, so it was all in her name. I wen to an online forum and thought I had the right instruction to change the Administrator to myself. So I went into my assistants account and switched the Administrator from her to me, and made her a manger. Now, I can only login as under the assitant, and since she is not the Administrator anymore, I can't switch her back to Administrator. I can't login as myself because Act is telling me I do not have enough licences.

 

What can I do now?

 

Michelle 

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gregghuxley
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gregghuxley
Posts: 3
Country: USA

Re: Sage Act 2011 Pro Problem with Admin change

‎04-03-2011 06:38 PM

Having same problem. Would appreciate some help on this???
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ghollister
Posts: 6,537
Country: USA

Re: Sage Act 2011 Pro Problem with Admin change

‎04-06-2011 09:02 AM

Hello,

Michelle, how many licenses did you purchase for Sage ACT! Pro? Do you only have a single license?

Gregg, if you could please post the specifics of your situation and what steps lead you to this point.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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