04-04-2017 12:10 PM
I am running Sage ACT! Pro 2013 Version 18.104.22.168 on Windows 7. If I try to open ANY type of attachment in Act from the history (Word, Act Doc, PDF etc) it crashes and closes ACT. Please help!!!
04-05-2017 02:14 AM - edited 04-05-2017 02:15 AM
The issue you have described sounds like an issue with an update to the .NET Framework 4.6.1, fixes are detailed in this article: 38261
As you are using v15.1 this will require you to remove the update and install a compatible Version like: .NET Framework 4.5.2 and would recommend excluding the update from future Windows updates.
I hope this helps resolving the issue!
04-05-2017 03:37 AM - edited 04-05-2017 03:38 AM
I agree with Horn if database is hosted locally or a normal server.
Can you just confirm that the database you access is not on Citrix as this would point to another new issue due to another MS update.