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Sage ACT! Pro 2013 Version 15.1.108.0 history crashing

New Member
Posts: 1
Country: USA

Sage ACT! Pro 2013 Version 15.1.108.0 history crashing

I am running Sage ACT! Pro 2013 Version 15.1.108.0 on Windows 7. If I try to open ANY type of attachment in Act from the history (Word, Act Doc, PDF etc) it crashes and closes ACT. Please help!!!

Moderator
Posts: 451
Country: United_Kingdom

Re: Sage ACT! Pro 2013 Version 15.1.108.0 history crashing

[ Edited ]

Hi, 

 

The issue you have described sounds like an issue with an update to the .NET Framework 4.6.1, fixes are detailed in this article: 38261

As you are using v15.1 this will require you to remove the update and install a compatible Version like: .NET Framework 4.5.2  and would recommend excluding the update from future Windows updates.

 

I hope this helps resolving the issue!

 

 

Bronze Elite Contributor
Posts: 1,409
Country: United_Kingdom

Re: Sage ACT! Pro 2013 Version 15.1.108.0 history crashing

[ Edited ]

I agree with Horn if database is hosted locally or a normal server.

 

Can you just confirm that the database you access is not on Citrix as this would point to another new issue due to another MS update.