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Sage ACT! Pro 2012 - issue with Notes tab in contact entries

New Member
Posts: 1
Country: USA

Sage ACT! Pro 2012 - issue with Notes tab in contact entries

[ Edited ]

Hi all,

 

Just curious if anyone knows why this occured or how to fix it - the user has been setting up a new sales lead database over the past week or so, and this morning all the details on her entered Notes are gone & replaced by a big red X. Database corruption possibly? Any way to repair or recover? See image for what I'm talking about.

 

Click here to see the image

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sage ACT! Pro 2012 - issue with Notes tab in contact entries

Hell Dabernathy,

Welcome to the Sage ACT! Online Community!

 

This generally isn't associated with database corruption, but more likely monitor settings or corrupted Sage ACT! preference files.  Here is an article with further information: KB Article 18360

Greg Martin
Sage