02-13-2012 05:06 PM
I'm new to Sage ACT but have managed to set up a working database but have not been able to get my email mail merge to work. I can create and send out single messages but when I try to send out a mass email using a template nothing happens. I have been able to send messages using the same setup but to a printer and it works, what am i doing wrong?
02-13-2012 06:32 PM
It should be pretty straight forward. Click on ...
Write | Mil Merge | ==> you should see a mail merge dialoge wizard | Next |
| Select eMail | Next |
| Browse to the template | Next |
| Select the addresses fromt he radio button list | Next |
| Enter Subject | Select type of history to enter in the contact record | Attach file if appropriate | Return receipt option | Next |
| If missing eMail, tell ACT what to do | Next |
| Finish |
Hope this helps you.
02-14-2012 10:20 AM
Thank you for your reply. I followed your instructions, which happens to be the way I have been doing it, but still nothing happens. As I indicated the system allows me to send a single message that I address and write so i know a connection exists between ACT and Outlook, any other ideas?