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Sage ACT! Pro 2011 Why can I not open existing database?

New Member
Posts: 9
Country: USA

Sage ACT! Pro 2011 Why can I not open existing database?

I recently have had problems opening existing database says check to see if database server is working, remove firewalls, etc. I have copy of my database saved in .pad extension, it worked a week or so ago and now will not open it?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sage ACT! Pro 2011 Why can I not open existing database?

Hello Ronald,

Welcome to the ACT! Online Community!

 

Since it was working before, it most likely is because the 'SQL Server (ACT7)' service is not running.  Here is an article with several steps for resolving this issue, but check the step "The SQL Server Browser and/or SQL Server (ACT7) services are not started or is disabled" first: KB Article 19640

Greg Martin
Sage
New Member
Posts: 9
Country: USA

Re: Sage ACT! Pro 2011 Why can I not open existing database?

Thank you, I'll try it soon, that's alot of reading......

New Member
Posts: 9
Country: USA

Re: Sage ACT! Pro 2011 Why can I not open existing database?

I think what I did was simply uninstall and reinstall the program and it worked.