03-09-2015 06:36 PM
First off, hello everyone. This is my first post.
We have a small business office running a server and 5 workstations (2 full time and 3 part time). We have Sage ACT! Pro 2011 loaded on only 2 of the workstations. Last week we had to upgrade those 2 workstations because of age. I fould out to my dismay that after I loaded Office 2013 in 64 bit mode that the word processor in ACT! will only run on a 32 bit version of Word. Is there a work-around or do I have to deregister and uninstall the Office 2013 and then reinstall it in 32 bit mode. Please help as this is driving me nuts.
Thank you from Vancouver
03-09-2015 06:39 PM
You have to uninstall the 64bit version of Office and install the 32bit version. You probably don't need to unregister and reregister but I can't say for sure. I've never had to do it personally.
03-09-2015 06:42 PM
Wow, thanks for the lightning fast reply Stan. I had my Excel and especially Outlook nicely configured and now have to redo them again I guess to make it work. Lesson learned.