Community
Showing results for 
Search instead for 
Do you mean 
Reply

Sage ACT!2012 Pro - Can Not Define Fields - Field names not visable or accessable - error msg also

Nickel Elite Contributor
Posts: 934
Country: USA

Sage ACT!2012 Pro - Can Not Define Fields - Field names not visable or accessable - error msg also

I've been tryin to figure out what happened, my ACT!2011 databases that I updated to ACT!2012 pro will not show me any field info when I enter Tools / Define fields, then I get error msg. Apparently a known error, so when does Sage plan to Hotyfix it?

Reference kb article http://kb.sagesoftwareonline.com/app/answers/detail/a_id/28272/kw/define%20fields%20error/session/L3...   Why was it not in hotfix 2? At present I now have to ask my customers to run this fix after I sell them my 2011/2012 database add-on product. Thanks -  fsb

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Sage ACT!2012 Pro - Can Not Define Fields - Field names not visable or accessable - error msg also

Hello Bill,
This is an issue we recently discovered and have created a Knowledgebase article to address. Please try the solution in this article and post back here if the issue persists:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2827...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.