Community
Showing results for 
Search instead for 
Do you mean 
Reply

Sage ACT! 2011 showing red box in notes area - alarms

Accepted Solution Solved
New Member
Posts: 3
Country: USA
Accepted Solution

Sage ACT! 2011 showing red box in notes area - alarms

Hi there:

 

Not sure if anyone else is having this problem, but when an alarm goes off for a client for whom I have notes, that note box displays a red box and cross instead of the notes themselves.

 

Has anyone else seen this?

 

Thanks.

 

[8F] The NyQuil Kid


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
New Member
Posts: 3
Country: USA

Re: Sage ACT! 2011 showing red box in notes area - alarms

Looks like it was a bad alarm for one of the records - we cleared the alarms and now notes are showing normally.  I will follow up if anything changes.

 

Thanks!

 

[8F] The NyQuil Kid

View solution in original post


All Replies
Silver Contributor
Posts: 1,813
Country: USA

Re: Sage ACT! 2011 showing red box in notes area - alarms

The Red X is usually due to a lack of system resources.  Try closing ACT or rebooting.  If that doesn't fix it, how much RAM on the machine?

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sage ACT! 2011 showing red box in notes area - alarms

New Member
Posts: 3
Country: USA

Re: Sage ACT! 2011 showing red box in notes area - alarms

Hi there:

 

4GB RAM

Windows 7 32bit

 

We are getting the following error message as well:

 

SqlDateTime overflow.  Must be between 12:00am 1/1/1753 and 12/31/9999

Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
New Member
Posts: 3
Country: USA

Re: Sage ACT! 2011 showing red box in notes area - alarms

Looks like it was a bad alarm for one of the records - we cleared the alarms and now notes are showing normally.  I will follow up if anything changes.

 

Thanks!

 

[8F] The NyQuil Kid