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Sage ACT! 2010 Financial Professionals - Stopped Working

New Member
Posts: 4
Country: USA

Sage ACT! 2010 Financial Professionals - Stopped Working

Downloaded onto my new computer and have had issues ever since (Windows 7)

 

Product is supposed to be compatible according to Sage.

 

Receive error message:

A problem caused the program to stop working correctly.

Windows will close the program and notify you if a solution is available.

Debug - Close

 

I can install and then reinstall and it will work for the first couple of times, but then it goes back to not working and giving the same error message.  My folders stay intact as does the database even after uninstalling.

 

Anyone had this issue?

Silver Contributor
Posts: 1,813
Country: USA

Re: Sage ACT! 2010 Financial Professionals - Stopped Working

I would look at corrupted preferences (Here is an article on rebuilding them) 

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14770/~/how-to-rebuild-the-sage-act!-prefer...

 

Or you may have a broken or incompatible plugin.

 

I do not suspect the problem is with either the data or the ACT install itself.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 4
Country: USA

Re: Sage ACT! 2010 Financial Professionals - Stopped Working

None of these steps worked.  Any other suggestions?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sage ACT! 2010 Financial Professionals - Stopped Working

Here is an article that may resolve your issue: KB Article 20539

Greg Martin
Sage