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SQL Error with ACT Pro v18 and Windows 7

Copper Contributor
Posts: 23
Country: USA

SQL Error with ACT Pro v18 and Windows 7

I had hard drive formatted and Windows 7 reinstalled along with all the Window Updates.

 

The Qeek Squad tech center says the SQL  (ACT 7) will not update.

 

Both before and after formatting the hard drive and reinstalling Windows 7 and Act Pro v18,

the SQL (act 7) would selectively not start and required going into Services to select automatic restart.

However, after several logons to Act, it would not start because of SQL (ACT7) didn't start.  This issue also

occurs when opening Outlook 10.

 

What are the solutions?  

 

I am concerned because the Qeek Squad techs say Microsoft no longer supports 

the SQL required to run ACT Pro v18 and went on to say the same issue will exist within Windows 8, 8.1, and Windows 10.

 

Thanks for your assistance.

 

 

Copper Elite Contributor
Posts: 113
Country: Germany

Re: SQL Error with ACT Pro v18 and Windows 7

Change the SQL server service Startup properties from "automatic" to "DELAYED automatic". This helped in most of the cases.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
Bronze Elite Contributor
Posts: 1,410
Country: United_Kingdom

Re: SQL Error with ACT Pro v18 and Windows 7

[ Edited ]

I defer to the message below from Gary

Administrator
Posts: 4,024
Country: United_Kingdom

Re: SQL Error with ACT Pro v18 and Windows 7

@ch1p,
SQL 2014 was included with Act! v17.1 and newer.

 

@ark210,

Microsoft do not offer direct support services for SQL Express, so this might be what your technician was referring to. The SQL Express 2014 server itself is still supported on Windows and will be for a few more years.

I would recommend you try the suggestion posted by @Melville-Schellmann.