03-30-2012 06:37 AM
After upgrading to ACT2012 and computers to Windows 7 on a Windows peer to peer network, we get the error message, "The SQL Database Command timed out" on remote computers when they try to open the shared ACT database. The message does not appear when opening the database on the host compute. Once one clicks "okay", the error goes away and the database can be opened by finding it in the open a shared database list. Can anyone offer any ideas?
04-03-2012 10:24 AM
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
04-03-2012 10:24 AM
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
04-04-2012 08:01 PM
I think I already have the folder set up for sharing with everyone, but will have to check when I get back to my office. I got the computers to open without the message by turning off the Windows firewall on the host computer. I'd rather not have to leave the firewall turned off, but so far, its the only thing I've gotten to work.
04-04-2012 09:18 PM
If turning off the Windows Firewall on the host computer solved the problem, try KB 19420 which deals with How to Add ACT! by Sage and the ACT7 SQL Server® Instance to the Windows® Firewall Exceptions List
http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19420/
Hope that helps,
Ben.
04-07-2012 05:35 PM
That was certainly a lot of effort, but it worked. Thanks for your help.