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SERIAL INVALID???? WHAT????

New Member
Posts: 2
Country: USA

SERIAL INVALID???? WHAT????

SO, after having one of our primary comp's go down the other day, we've finally received the new PC we ordered to replace it. This morning, I installed Sage ACT! 2010, to only be met with an error message saying that our serial is invalid!

 

What gives?

Bronze Contributor
Posts: 955
Country: Australia

Re: SERIAL INVALID???? WHAT????

Generally I only see this when the wrong number has been put in. Remember you will have to go through the whole online registration process as it will have a different installation code than the original machine.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: SERIAL INVALID???? WHAT????

Hello stonethrower,
Welcome to the Sage ACT! Community. If you can send me your serial number via Private Message, I will verify it for you. To send a Private Message, click my username on the left and then "Send this user a private message" on the right.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 2
Country: USA

Re: SERIAL INVALID???? WHAT????

So, very weird. I had tried re-entering the serial several times and could not get it to complete the install. However, I just tried it again, and for whatever reasons, it went through with no problems.

 

Thanks for the feedback. The problem has been resolved and it looks like we'll be back to business tomorrow morning. Thanks everybody.