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SAGE Act Pro 2013 - Freezes on start - PsiService error

New Member
Posts: 1
Country: Canada

SAGE Act Pro 2013 - Freezes on start - PsiService error

I've downloaded and installed SAGE Act Pro 2013 (a leeeeennngthy process!)

 

The installation went ok, but SAGE ACT freeze when being started.

Always the same "PsiService" error.

Rebooted. nada...

Uninstalled and re-installed. nada...

 

I'm running Windows XP, Outlook/Office 2007, a clean laptop with no games or junk.

 

!?!

Thks

Patrick

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: SAGE Act Pro 2013 - Freezes on start - PsiService error

Hello Patrick,
Welcome to the Sage ACT! Community. What is the exact error message for the PSI service? Also, what operating system does your computer use?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Elite Contributor
Posts: 257
Country: Australia

Re: SAGE Act Pro 2013 - Freezes on start - PsiService error

Hi Patrick

 

It's possible you have an issue with the protexis licensing service.  You can take a look at this KB Article and see if that resolves your issues:

Protexis Service

Cherie Buttsworth
ACT! Certified Consultant
Simply PC
cherie@simplypc.com.au