06-23-2014 10:20 AM
I deleted ACT7 (see previous message). I am now try to resintall Sage ACT! Pro 2011. I start the install but the installation process stalls at Running System Check. This has happened twice.
Why can't I reinstall Sage ACT! Pro 2011?
Does any one have a solution for thos problem?
06-23-2014 09:59 PM
ACT2011 is using SQL2005, and SQL2005 has issues with actual patches/HF/Dot.net from Microsoft. my personal recomedation would be consider a upgrade to the actual Act version, then you would be probably fine again for the next few years.
one of the things that can create issues, is, dot.net 4.x and higher. there are also a bunch of other things that may cause the issues, depending on OS, Version(32 bit or 64 bit) Office version, etc,
06-24-2014 09:11 AM
I was able to delete Microsoft SQL Server 2008 ACT7 and ACT Pro 2011. I then resinstalled ACT Pro 2011. The installation when off with out a problem! However (there is always a 'however'), when I went to start ACT, it would not load my default database (.pad file). I recived the following error:
I then went to Services (in the past I found that SQL Server (ACT7) does not always start when it is supposed to) and attempted to manually start SQL Server (ACT7), I recived this error:
This is the same problem I have had!
I also attamepted to start in Services: SQL Server Agent (ACT7). When I did that, I got this error message:
Does anyone have a solution to this? I have been advise to upgarde my version of ACT Pro 2011 to a later version. I would first like to repair this problem, before I seek then funds to do so from management. Plus, this happened for no appearent reason! Last Friday I shut down my laptop, after a days work. Withn no ACT Pro 2011 issues! On Monday morning, I started my laptop, and discovered these issues. I ran a virus check, and found no indications of any virus infections.
06-24-2014 11:43 AM
Try uninstalling ACT! and SQL 2008 (uninstall the whole thing including the ACT7 instance) and then ninstall ACT! 2011 Pro with SP1 included. ACT! 2011 Pro with SP1 actually uses SQL 2008 R2. I'm not sure what version of SQL you really have installed but that procedure should get you the SQL 2008 R2 version of SQL which hopefully will resolve your problem.