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SA Password

New Member
Posts: 1
Country: United States

SA Password

I am using ACT 2008 Version 10.0

I tried to log in yesterday and got an error that said my network was down.  I have all my act stored on my PC hard drive, and am not using a network.  I tried everything to get it to work and finally uninstalled and figured I would reinstall.  This is a new job for me and a completely new database that I put on this computer.  Apparently, my boss had an assistant several years ago who used ACT 2007 for a different database, and now when I try to reinstall it wants my previous sa password.  I don't recall needing this when I installed last week, and now I can't install because no one here has a clue what the password was.  We have tried everything my bosses thought it might be. Is there a way to get rid of that install/password so I can start from scratch with a new installation?

Moderator
Posts: 4,395
Country: USA

Re: SA Password

In the KB linked below, follow section: How to Remove the ACT7 Instance.  After that's done, attempt to install ACT! again.

 

How To Uninstall ACT! By Sage 2008 (10.0)