02-05-2011 07:33 PM
Looks like I'm going to need some help again for the guru's who frequent this board.
My company just moved me to a virtual desktop environment. This is not to be confused from running ACT from a virtual partition on a mac or in Windows 7.
The first two things I noticed are:
1. I am not able to activate the dialer. Meaning it is grayed out when selecte4d from preferences.
2. While Outlook 2010 is on the virtual machine, ACT doesn't find it.
02-06-2011 10:32 PM
02-07-2011 05:35 AM
Good morning Mike.
I'm not sure of the back end, but the broker is Quest.
Hope that helps.
Interesting, though, in the Add-Ins tab on Outlook, I see ACT to "Sync with ACT" which I don't want to do b/c of extra information in Outlook thaat I don't want in ACT.
Under tools in ACT, the Outlook option is grayed out.
02-07-2011 10:43 AM
02-07-2011 02:06 PM
Well, I just received an eMail from our IT team and "add ins" are not working. So, if the problem continues after they are fixed, I'll re-post here.
02-08-2011 12:55 PM