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Rogue Attachments

New Member
Posts: 3
Country: United Kingdom

Rogue Attachments

Hi there,

 

We have several users who have remote copies of the database and synhronise on a regular basis. We have noticed that a 38mb attachment has appeared on the server on which ACT is running. Is there a quick way to track down which user uploaded this attachment and which contact it is attached to?

 

many thanks

 

Matt

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Rogue Attachments

Unfortunately this is going to be a manual process.  Hopefully the file will be attached to the Documents tab - you can view the Document tab and then 'arrow' (Go To Next icons) through the contact records.  If someone added this file to a Note or History item, it will be harder to find because it will be within the item.
Greg Martin
Sage