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Results in History

New Member
Posts: 1
Country: USA

Results in History

I am new to Act, I store Call Completed, Call Left messages in History, however, I dont want to also see all the changes in "access changed" "field changed" in history when each user makes a change, can i narrow down what i want to see in history..if so How do i do it. also is History the place i should be storing this data. thank you,
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Results in History

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Results in History

Actually... I just realised you can't turn off Field Changed.
 
Another option might be to turn off the history option for those fields... but then they won't generate any History
 
You might request the option to add all hitory types to the Types pull-down by posting a request here - http://www.act.com/community/feature