05-25-2012 11:02 AM - last edited on 05-25-2012 11:38 AM by gmartin
I have a similar challenge. My laptop crashed. WhenI installed my new ACT! 2011 pro and tried to restore my ACT! 2008 Premium data, it would not let me restore. When I tried to reload my ACT! 2008 Premium, the laptop I am running on would not run on anything other than 64-bit (I am running Windows 7). Does it mean, I am in a deadend?
[Edit: Changed subject to match issue]
05-25-2012 11:41 AM
Welcome to the Sage ACT! Online Community!
That is correct, ACT! 2008 is not compatible with a 64-bit operating system. Since you have Sage ACT! 2011 (is 64-bit compatible), you may want to concentrate on getting the database opened in the 2011 version.
- What is happening when you attempt to restore the database?
- Are you attempting to restore from a backup made through ACT!?
- Are you attempting to open the database after copying the files to the new computer?
- Error message?
05-25-2012 07:42 PM
Greg, thank you for replying to my message so quickly.
1, I completed the installation of ACT! 2011 and tried to restore the database from 2008 backup file (.WinRaR.zip file) and failed.
2. What can I do now? I have been ACT! user almost from day one. When one of my instructor told me his friend developed this great contact manager.
3. If I have to input these contacts one by one, what should I do other than backing up? Is that any other way to back up in other format without heavily relay on the ACT! program and I can migrate my data both ways?
05-27-2012 09:00 AM
Greg, I found a small comfort among all these disasters happened recently. I search my files and found an EXCEL file I exported from the previous version 2008. I cleaned it up and imported to the 2011 with a bit of mapping, I recovered most of my data. Of course the most recent one I did not backed up were all gone. At least I don't have to input everything again.
So now, besides backing up, I will also export the file as well.
05-31-2012 11:46 AM
05-31-2012 01:20 PM
Sorry, I forgot to answer that one. Yes, I did try the "Restore as" and it did restore. However, when I tried accessing the backuped file, it came as the file was saved on the previous version and could not be read on 2011. The came back the issue - 2008 is not running on 64bit.
Now my resolution to myself and anybody who might be interested: back up with the system as usual. Then do the export to Excel. I will store both files offsite from my laptop. I am also thinking sync with Outlook and back up and store off site as well.