01-07-2012 03:36 AM
I recently upgraded from ACT2008 (10) Premium to ACT2012 Pro but restoration of the database backup that I made before removing ACT2008 failed.
The restore process seems to go ok but then I get the message 'restore failed, deleting temporary files', followed by 'error in the application'
01-10-2012 08:12 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
01-11-2012 02:08 AM
The problem was that I should have backed up in the standard format (not back up as a Premium version database) before trying to restore.
I had to remove ACT Pro 2012, re-install ACT Premium 2008, go through all the manual de-install/re-install of SQL, and then do the whole thing in reverse again. It's a shame that Sage don't write, in their instructions that come with Sage Act Pro, in big bold letters; "SAVE BACKUP AS STANDARD VERSION".