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Restor from CD

New Member
Posts: 7
Country: United States

Restor from CD

Last week (Sept 2009) I without thinking (obviously) I accidently deleted 1/2 my contacts.  I have a CD with backup data from July 2009.  When I open database from CD with old data, it defaults to the current database.  Can someone tell me what I am doing wrong?

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Restor from CD

You can't open a database on a CD and, if you just copied the database to a CD and back, it will likely to be Read Only, which also won't work.

 

What steps did you take to restore the database from the CD?

 

What version of ACT!?

New Member
Posts: 7
Country: United States

Re: Restor from CD

Our IT guy who said he is not a software guy did copy the database from the CD to my hard drive and it when I try to open the database from there it still reverts back to the wrong database.

 

We use Act 2006

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Restor from CD

Can you find out the steps used? Was it an ACT! backup or some type of copy?
New Member
Posts: 7
Country: United States

Re: Restor from CD

He said data was copied from the server & is not a zip file.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Restor from CD

You really should use Backup | Restore

 

Then it may not work... but, if it does, it would have the wrong PAD file.

 

Delete the PAD file, open ACT!

File | Open - Change File Type to ADF and open the database

This will attach the database and create a new PAD file

New Member
Posts: 7
Country: United States

Re: Restor from CD

Oh, I so wish I would have backed up myself.  We thought data was being backed up on the server but....

 

I deleted the PAD file, opened ACT & chg'd to the ADF file type when opening and got a message "Act will now verify the database.  This process may take several minutes"   I hit okay and then get a error that states 'X Database 'Rhonda_client' already exists'. 

 

Thought I could rename for it to work but then got the error 'X Device activation error. The Physical file name C:/old.......ALF may be incorrect '

 

Noticed then when I right-clicked on the properties I see this too is a 'Read Only' file.

 

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Restor from CD

You can't rename SQL databases.

 

Open it the way I said on a different machine.

Backup it up

Then Restore it (using Restore As)  to the Server under a different name

New Member
Posts: 7
Country: United States

Re: Restore from CD

I tried it on two different machines and get the same 'X Device activation error...'

 

Thank you so much for trying to help me.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Restore from CD

Did you use the original name?

 

Then it sounds like it might not have been properly copied. I suggest you contact an sage or an ACT! Consultant to see if the database can be repaired