09-15-2009 09:42 AM
Last week (Sept 2009) I without thinking (obviously) I accidently deleted 1/2 my contacts. I have a CD with backup data from July 2009. When I open database from CD with old data, it defaults to the current database. Can someone tell me what I am doing wrong?
09-15-2009 09:54 AM
You can't open a database on a CD and, if you just copied the database to a CD and back, it will likely to be Read Only, which also won't work.
What steps did you take to restore the database from the CD?
What version of ACT!?
09-15-2009 10:34 AM
Our IT guy who said he is not a software guy did copy the database from the CD to my hard drive and it when I try to open the database from there it still reverts back to the wrong database.
We use Act 2006
09-15-2009 10:44 AM
09-15-2009 12:33 PM
You really should use Backup | Restore
Then it may not work... but, if it does, it would have the wrong PAD file.
Delete the PAD file, open ACT!
File | Open - Change File Type to ADF and open the database
This will attach the database and create a new PAD file
09-15-2009 01:11 PM
Oh, I so wish I would have backed up myself. We thought data was being backed up on the server but....
I deleted the PAD file, opened ACT & chg'd to the ADF file type when opening and got a message "Act will now verify the database. This process may take several minutes" I hit okay and then get a error that states 'X Database 'Rhonda_client' already exists'.
Thought I could rename for it to work but then got the error 'X Device activation error. The Physical file name C:/old.......ALF may be incorrect '
Noticed then when I right-clicked on the properties I see this too is a 'Read Only' file.
09-15-2009 01:57 PM
You can't rename SQL databases.
Open it the way I said on a different machine.
Backup it up
Then Restore it (using Restore As) to the Server under a different name
09-15-2009 03:40 PM
Did you use the original name?
Then it sounds like it might not have been properly copied. I suggest you contact an sage or an ACT! Consultant to see if the database can be repaired