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Resetting Password

New Member
Posts: 3
Country: USA

Resetting Password

Hello,

 

We have version 11 (2009) and need to reset our password.  Is this possible?

 

Thank you,

Kathy

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Resetting Password

[ Edited ]

Hello Kathy,
Welcome to the Sage ACT! Community. Have you lost or forgotten the password, or do you know the password and just need to change or remove it?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: Resetting Password

Hi Greig,

 

Our previous administrator has left the company and did not leave her password with us.  We are at a rock and a hard place because I am starting here and cannot get into the program. 

 

All I know is her user name as it comes up.

 

Thanks,

Kathy

New Member
Posts: 3
Country: USA

Re: Resetting Password

Hi Greig,

 

Did you get my last message about having the username, but not the password?

 

Thanks,

Kathy

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Resetting Password

Yes, I did. Please see your Private Messages in this forum for more information.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.