05-17-2012 11:09 AM
I have Windows 7 and Act 2012. When choosing a report, an error message says "Report cound not be opened by Act". When I go to my Database files through the documents tab, the reports are there. When I try to open a report from there, an error message says "This report contains unrecognized elements and could not be loaded". Any ideas how to get my reports working? I have looked at the Demo database and it also has report files, however, my demo database will not open.
05-18-2012 09:31 AM - last edited on 11-08-2017 04:15 PM by Elise
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This is most likely due to the Windows UAC (User Account Control) function being enabled. Here is an article with instructions to resolve the issue: KB Article 25716