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Reports are taking too long!!!

Copper Contributor
Posts: 20
Country: United States

Reports are taking too long!!!

I have ACT! by Sage 2008 (10.0) Version 10.0.3.182, i'm trying to download a report but they all take too long to download. I have always been able to create reports really quick on a which contains over 9,000 contacts. Now lately these reports are taking too long to be created, i have searched and there is a Hot Fix for this but it was for ACT! 2006 which i had applied long time ago on the 2006 version, but i'm not working with 2006 anymore. Can someone help me out with this???? 

 

Thank you in advance

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Reports are taking too long!!!

Which report or reports are you having problems with? As a test I ran the Phone List report on a 12,000 contact local database and it took about 15 seconds to show the first page and not quite 1-minute to show that the report was finished. That should give you some test parameters. If you are running the report from a network database, I would expect it to take longer than the times I recorded. If they are a lot longer, you may have problems with you network connection.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129