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Reports Function Problem

New Member
Posts: 15
Country: United States

Reports Function Problem

In my history tab there is a history record showing 11/10.2008 for the contact that I am on. How come when I go to reports, note/history and pull up that report, that record is not showing up? I have the all contacts button checked, & I select the user who is the record manager. I also remove the check from the exclude "my record" box. Why won' this record show up on the report? I'm I doing something wrong or possibly could this be a security role issue? Please help me. I have been testing this for days and cannot find a solution. Thanks, any help would be nice.

 

Sorry, I'm using version 10.0 and outlook 2007

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Reports Function Problem

What type of History record is it? What date range are you selecting on the History tab? For what you want to do the correct user selection is All Users on the General tab and the record manager of the history record on the History tab.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129