07-24-2009 11:38 PM
I thought I had worked it out, but no.
I need help please - I am trying to create a report that has the sub groups appear on it. If I choose the Group Membership and "All Groups" that's what I get, but I would like to create a report that just has one particular group and it's sub groups. When I run this report all I get is a blank.
Also, how do you sort by say Country and then contact name. It appears correct on the sort option in the custom layout, but when it is reported it goes back to just the contact in alphabetical order.
Can you please refer me to some good help in the knowledge base perhaps.
07-27-2009 08:30 AM
07-27-2009 04:09 PM
Thank you very much - it has worked and I can now see the sub-groups.
How do I choose the order that they appear on the report.
There doesn't seem to be any consistency with this - it isn't under Contact name, title of group, country, etc... where do I state the order.
I have done a sort - but that doesn't seem to make any difference either.
Hopefully you will be able to assist again.
07-27-2009 04:35 PM
07-27-2009 05:26 PM
I'm afrraid I'm just not getting this - how do I find the "built in sort" of a report?
I am running the option of current lookup - but it doesn't print out in the order that it is showing in my group detail list??
I do really appreciate your help here - I've spent many hours reading and looking and you have solved some of my problems so easy - THANK YOU!
07-28-2009 10:22 AM
Unfortunately there isn't any comprehensive documentation on the ACT! reports. There are several KB documents but they are mostly single subject information and not much help for trying to get a broader perspective. I've worked with reports for several years and most of my knowledge about the ACT! reports comes from general familiarity with how report editors work and a lot of experimenting with the ACT! reports. I guess this is the long way to say that your question now doesn't have a simple answer.
Please check your private messages, upper right corner of the screen.
07-28-2009 11:46 AM
Some resources for learning about ACT! reports and creating reports are in the Sage Knowledge Base for instance; How to Manage Reports in ACT! and
Report Properties Explained There is also the ACT! Quickstudy Guide available from ACT! Consultants, it has a chapter on Running & Designing Reports and includes a little on scripting reports.