11-24-2010 11:50 AM
I just installed ACT Pro 2011 on a XP PRO PC. When the user attempts to run any report, we get the following error: Report could not be opened by ACT! If I change the user's rights to administrator, the report engine operates correctly. Put them back as a Power User and the same error occurs. I have gone into the various components of the software package and issued the user full security rights to each module and am still having the problem. We like the program, but we can't issue all users administrative rights to use this software. The PC is a member of AD, but all other programs operate correctly on the PC.
Hope you can help, we love the software!
11-24-2010 01:58 PM
Welcome to the Sage ACT! Online Community. When you say you granted full permissions for the user to various software modules, did that include the directory where the database report templates are stored?
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
11-24-2010 02:21 PM
11-26-2010 08:08 AM