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Replacing user, reinstall ACT 2007(9.0)

New Member
Posts: 1
Country: United States

Replacing user, reinstall ACT 2007(9.0)

We have several salesmen who use ACT 2007 (9.0).  From time to time one of the salesmen leaves the company.  If we hire a new salesman then we need to provide ACT to the new salesman.  ACT is already on the laptop, but we assign new user (Windows XP Pro, Active Directory).

 

The ACT is single user license per laptop.  How is the best way to handle this?

 

 

Bronze Contributor
Posts: 955
Country: Australia

Re: Replacing user, reinstall ACT 2007(9.0)

You did not say if you  are using remote databases or if they are logging into the master?

 

Typicall if the install was setup for all users then the application should work if you create a new profile

 

In the database you will need to make the old user as inactive and then cut a new remote for the new user

 

If you delete the old user you will either loose all of the info they entered or it be reassigned to the new user and still you loose all of the old user actions

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.