04-04-2018 10:25 AM
I'm using Act! Pro Version 220.127.116.11, Update 3. When I create a new letter template using Word that has Contact, Company, Address 1, City, if there is no company, then a blank line is typed. In an older version, that blank line was eliminated. Thoughts to eliminate the blank line?
04-09-2018 02:49 AM
04-09-2018 10:44 AM
I deleted them and re-entered. This is what it looks like:
2140 Shattuck Ave Ste 1201
Berkeley, CA 94704
The line below the contact is a "company" field. With this contact, the company field is blank.
07-12-2018 04:02 AM
Act! Premium Plus Version 18.104.22.168, Update 6
English (United Kingdom) + Office 365 (local) on Windows 10
Customers complaining this is still an issue.
Confirmed on my own system (as above)
If we can't do the basics there's no point worrying about an API because the customers will have gone somewhere else.
07-13-2018 06:08 AM
I can also confirm it happens on Version 22.214.171.124, Update 6, if you use the act! word processor the issue doesn't happen. Swifpage can test using the demo database.
a month ago - last edited a month ago
I can confirm that we do have this as an open defect (defect ID - D-08079) marked with high priority.
We're hoping to fix this issue in an update very quickly, thanks for your patience in the meantime.
a month ago
Jon - Patience? It's been a year or two so far and still waiting.
3 weeks ago
I strongly believe we need an ACC on the new board of directors who understands the impact of defects on the customer and can help better prioritise fixes.
3 weeks ago
want Act! to be a system with quality control and new developments in each version.