Removing Unused Id/Status

[Excidian]

Is there a way to remove certain ID/Status's from the list once there are no more contacts in them?

Example:

We have 100 contacts in ID/Status "Mining"

We have 10 contact in ID/Status "Agriculture"

We combined the two and put 110 contact in ID/Status "Agriculture & Mining"

I cannot find a way to get rid of the old "Mining" and "Agriculture" ID/Status's/

[gmartin · Accepted solution]

You can update the ID/Status drop-down list by:

- sign onto database with Administrator level username

- go to Tools > select Define Fields

- select 'Manage Drop Down Lists' in left column

- double click on 'Contact ID/Status' (in right side window)

- click on Next to get to list of values

- highlight appropriate value and select 'Delete'

- click Finish to exit screen

[gmartin · Accepted solution]

You can update the ID/Status drop-down list by:

- sign onto database with Administrator level username

- go to Tools > select Define Fields

- select 'Manage Drop Down Lists' in left column

- double click on 'Contact ID/Status' (in right side window)

- click on Next to get to list of values

- highlight appropriate value and select 'Delete'

- click Finish to exit screen

[Excidian]

Thanks gmartin.

[MobilityCare]

Hi,

When I deleted a specific list value and opened a contact thaat had that particular [deleted] value, the value reappeared in thhe drop down bar; is there any way I can change that?

[FILLSTAFF]

Also These options may help you?

ACT / Edit

replace

swap

copy ?

[ghollister]

Hello MobilityCare,
Welcome to the ACT! Community. This is probably due to a setting for the dropdown list to automatically add new items. Try this:
- Go to Tools > Define Fields
- Click 'Manage drop-down-lists' on the left
- Double-click the dropdown list in question
- If the box for 'Automatically add new items..." is checked, then uncheck it
- Click Finish, then Home, then Close
- Test it out