09-14-2017 05:58 PM
I have inadvertently added 2 contact number menu items to my toolbar. See the attached screenshot: in bold the item that is "1 of 31579."
When I go to the option to customize the toolbar and I right click either of these items, there is not an option to delete it nor can I drag/drop if off of the toolbar.
Can someone from ACT please help me solve this issue?
09-15-2017 01:18 AM
Go to Tools->Customize-> Reset menus and Toolbars. That should do the trick.
09-15-2017 09:02 AM
It does look like this is a defect. I've tested this, and I'm also unable to remove the counter after adding it to a toolbar.
It appears that Andreas' suggestion is the only sure-fire way remove the extra counter (and reset the toolbars back to default).
I'll log this issue as a defect to be investigated further. Thanks for letting us know.
09-15-2017 09:15 AM
thanks for notifying ACT.
can you confirm that when you reset the toolbar, the duplicate counter was removed and you were able to add back your customizations?