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Removal of Act Email set up

New Member
Posts: 5
Country: United_Kingdom

Removal of Act Email set up

Hello, We have recently decided not to use the email configuration tool, however I have removed it in Act, but everytime I open up Outlook it still says - do you want to configure your address book now?

 

How do I stop this from popping up?

 

Please help as its driving us all crazy!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Removal of Act Email set up

This sounds like Outlook still has the Act! address book in it's listing. 

 

To remove the Act! Address book from Outlook 2003:

- In Outlook > click on Tools

- select Email Accounts

- select the 'View or change existing directories or address books' option > click Next

- In the window > click on Act! Address Book to highlight > select Remove

- close out of screens > close and reopen Outlook to test

Greg Martin
Sage
New Member
Posts: 5
Country: United_Kingdom

Re: Removal of Act Email set up

Perfect - thats working now Thanks so much