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Remote users

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Copper Contributor
Posts: 35
Country: United States
Accepted Solution

Remote users

Act 11.0 - I have remote laptops that synch to the database. These users have their own (privately owned) copies of Act 11.0. Do those users need to be listed in the main Act database as users in order to synch? The reason for the question is to see if I can free up licenses for more inside people to use the database.

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Accepted by topic author richardhuck
‎09-25-2015 03:20 AM
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Remote users

So as to be able to set up sync, every user who will sync or login to a database (basically ends up being the same thing) needs to be a user in the database and therefor have a license.

 

All PCs involved in a sync set up must be the exact same version (i.e. v11.1.183 cannot sync with v11.0.389).

 

Even if the licenses were purchased independently and activated on each PC, so as to 'bump' up the number of users in the main database to be shared/syncrhonized, login to the main database using the individual PCs that will sync first.  This will increment the number of valid logins in the main database by the number of logins from that machine.

 

Example:  Your main database is created on a PC that has a two user license.  That database will allow to active user logins.  You have a notebook PC that also have Act! installed (same version) with a different, single user license.  Add a third user profile in the main database for that other machine, login to the main database from the notebook, and now the main database can accomodate up to three active users.  Repeat with the other PCs involved, then configure your syncrhonization as needed.

 

Do a search on licenses in the Act! knowledge base as help.act.com for additional information and likely a better explanation.

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All Replies
Solution
Accepted by topic author richardhuck
‎09-25-2015 03:20 AM
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Remote users

So as to be able to set up sync, every user who will sync or login to a database (basically ends up being the same thing) needs to be a user in the database and therefor have a license.

 

All PCs involved in a sync set up must be the exact same version (i.e. v11.1.183 cannot sync with v11.0.389).

 

Even if the licenses were purchased independently and activated on each PC, so as to 'bump' up the number of users in the main database to be shared/syncrhonized, login to the main database using the individual PCs that will sync first.  This will increment the number of valid logins in the main database by the number of logins from that machine.

 

Example:  Your main database is created on a PC that has a two user license.  That database will allow to active user logins.  You have a notebook PC that also have Act! installed (same version) with a different, single user license.  Add a third user profile in the main database for that other machine, login to the main database from the notebook, and now the main database can accomodate up to three active users.  Repeat with the other PCs involved, then configure your syncrhonization as needed.

 

Do a search on licenses in the Act! knowledge base as help.act.com for additional information and likely a better explanation.